Trouble Ticket Number |
DTS2024042921799 |
|---|---|
Symptom |
A device restarts unexpectedly or restores to its factory default settings when it is running properly. |
Condition |
There is a low probability that this problem occurs when the device is running properly. |
Impact |
The device restarts unexpectedly or restores to its factory default settings. |
Severity |
Minor |
Root Cause |
The device's PNP button fails in a specific environment. |
Solution |
PNP button processing is optimized. |
Solution Impact |
None |
Problem Resolved in |
V300R023C00SPC100 |
Involved Models |
AR610 , AR650A , AR6121E , AR6280 (SRU400 and SRU600), and AR6300 (SRU400 and SRU600) |
Precaution |
After activating the patch, restart the device for the patch to take effect. |